Services - Internal Telemarketing Training
| Pipeline Creation | Knowledge & Guidance | Foundation Activities |
|---|---|---|
| Sales Lead Generation | Marketing Strategy Consultancy | Data Cleansing |
| Major Account Profiling | Internal Telemarketing Training | Data Lists |
| Market Research | e-Mailshot Services | Database Analysis |
Our training programs are ideal for both outbound and inbound telesales or telemarketing, catered to suit any business that wishes to make their call teams more effective, all in the name of winning more new and existing client business and increasing everyone’s business awareness and commercial acumen.
Although our industry focus is Information Technologies based, our Training programs are ideally positioned to be deployed effectively throughout any sector that involves the sale of high value cap-ex equipment or services, from gas turbines, to management consultancy, even fleets of commercial vehicles or air conditioning units into new construction builds; as the principles are exactly the same – whatever industry you operate in.
Each training event is designed to suit the needs of each individual client organisation and can be delivered at your premises. We also design each training event around each candidate, by holding a short briefing session the day before an event is delivered. This is to see what level of understanding and ability each candidate has reached and helps ensure that each event has something valuable for everyone.
Each event can cover the basics to do with the identification and qualification of additional 'good business'. They include the basics to do with telephone manner, tips on how to get past the 'gate keeper' and how to get the most from your data entry, right through to advanced techniques that give your target audience the peace of mind that your call teams are fully experienced sales professionals with many years of top-level experience, increasing prospect and client satisfaction in your favour.
Thank you for the comprehensive and informative training course you gave to my telemarketing team. They are at varying levels of expertise and there was certainly something very useful for everyone.
Much of the advanced techniques section will enhance our operations further. The personalisation of the course has ensured that all we felt we needed assistance with has been addressed. The additional tips you gave as a result of market intelligence you have gained through the industry, will give us invaluable additional background understanding.